Mys Tyler, the social-shopping app supporting women of all shapes and sizes

Client
Mys Tyler is an Instagram-inspired, social-shopping app designed for women. It uses a body-matching algorithm to pair users with body-relevant content creators.

Problem
The feel-good app had been live for about a year and needed to lock in the next round of funding to stay afloat.

Scope
Brainstorm and design features in a rapid release model. Working closely with the founder, Community Manager, UX Copywriter and Lead Developer.

Responsibilities
UI / UX Design
User interviews
User testing
Product roadmap
Prototyping
Developer handovers

Defining the audience

Mys Tyler had found an instant connection with women who were tired of cookie-cutter influencers. We categorised our female-identifying audience into two groups:

  • Users – women struggling to decide what to wear,
  • Contributors – fashion-confident women enthusiastic about sharing their outfits.

Contributors were our power users, logging in on average eight times more often and actively engaging in the fashion space across various platforms.

Feature: Daily Inspo

The brief was to introduce a feature that encouraged users login into the app everyday. I pitched a daily outfit prompt along with a curated selection of on theme images that  got women excited to get out of their wardrobe rut.

The feature marked a big uptick in engagement for Mys Tyler.

Following its launch in March 2022 the app saw significant engagement growth.

In 2022 Monthly Active Users (MAU) went from 26k in Q1 to 60k in Q4.

Feature 2: Improved discover

Data showed us that users were more likely to return to the app if they followed 6 or more contributors. However, many users expressed that they struggled to find women who looked like them and had enviable style. 

The new design leveraged common app patterns and gave users more options for body-relevant contributors. A kebab menu allowed users to hide unappealing contributors and keep fresh content coming in.

Filters in the feed

120,000+ outfits had been posted and tagged but the content wasn’t searchable. Users told us they’d like to find outfits for a specific occasion.

I explored and prototyped 4 potential filter flows. After internal testing, a simple, single screen overlay was chosen as the easiest to implement and use.

UI uplift

The first updates went hand-in-hand with front-end style updates. Out with brown and beige and in with black and white.

Old Discover
New Discover
Old Profile
New Profile

Commission as a path to revenue

A substantial insight from user interviews was that Contributors didn’t know they could earn commissions through the app, and Users didn’t understand that they could shop through the app.

To help resolve this we introduced the following:

  • A searchable, scrolling list of brands replaced a low-engagement blog tab in the main navigation.
  • Brands that could earn commission were highlighted pink and the commission percent listed.
  • Brand linked through to brand landing pages which had previously been hard to find organically.
  • In late 2022 we published commission earned amounts on contributor profiles.

Surfacing fresh, quality content

Mys Tyler needed to keep evolving but make smart decisions to get optimal impact for the least amount of technical spend.

Surveys had confirmed two things:

  1. Content felt stale quickly
  2. Badly lit, poorly composed images gave the app a low-quality feel.

We evolved the Daily Inspo feature into an Inspo tab. This is where a curated selection of tags and past Daily Inspos could be surfaced.

The new tab gave users a shortcut to what’s on trend and how to wear it. It featured only quality images and made the app overall more visually appealing. 

Outcome

The team and I were proud to put out 14 app releases in 2022 (not including bug fixes) with more features in approved in Figma for future releases. The app still  continues to foster body-inclusive fashion in its mission to represent all bodies. 

If I could give this App more stars I would. The concept is amazing. Real women being able to see clothing on other women of similar body shapes and size etc takes the hassle out of online shopping and helps in so many ways.

@curveycartel

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